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“This company has been a dream to work with in every single phase of the project. I have never worked with a more versatile, friendly, accommodating and professional company. I am a 60 year old mechanical engineer, and I have hired plenty of contractors in my day. I originally was getting quotes from many companies that all had their specialty, and niche. The costs were really adding up. Almost at the end of my bidding process, I had Rick Ihnen, from Over The Top Roofing show up to give a quote for the rubber roofing on the concrete garage I have. Talking to all the other roofers I called, you would think that I was asking for them to roof a space shuttle! Somehow we got to talking about all the other projects I was tying to get going on this house I had purchased, and Rick said he also had a remodeling division called MI Family Builders, Inc. I went through all the items I needed done, and thought what would it hurt for him to quote them? My biggest immediate problem that had just popped up was the foundation posts, and I had really high quotes to do that work, and it looked like it was going to be a major “rebuild the World Trade Center” type project if I was to believe all the other companies. Rick said I should relax, and he would quote that too. A week later when Rick came back with all his costs and proposals, with out me prompting him on any of the other projects, he was giving me way more options, better well thought out solutions, and with much more realistic costs. Every single “favorite” idea I had picked up on, and decided was the way I was going to go, that I had learned from all the others I had met with for weeks was coming out of Rick’s head at our meeting. His foundation fix for me was very sound from an engineering standpoint. I couldn’t believe this “roofing guy” was so educated on such a wide variety of home building issues! I hired him that night. These projects took time. I was closing in on winter so I had them work till the snow flew, than told Rick I wanted to wait until April to finish the outside stuff. No problem. I added and changed things along the way. No problem. I changed my mind. No problem. I worked with them, to make sure I got what I wanted. No problem. The guys read my notes I left them, looked at my sketches, and changed ideas as needed. No problem. They listened and reacted to my concerns. No problem. Thats what we all really want,……..NO PROBLEMS. Foreman Shannon is friendly, polite, an absolute foundation digging maniac and qualified. Julio was an extremely patient, physically flexible, detail orientated craftsmen. Justin was a working powerhouse that kept things moving. Do yourself a favor and hire this one company to do everything. It made my project a pleasure to watch unfold with such simple one stop shopping. Now if only the rest of my life would go this smooth,……….” M.C., Milwaukee “I highly recommend Dave and “Over-The-Top Roofing” to anyone who is looking for a high quality, high integrity contractor to replace their existing roof at a fair price. When our neighborhood changed its covenants and restrictions to allow architectural/dimensional composite shingles, I quickly went to work to find a contractor to replace our aging cedar shake roof that was nearing the end of its useful life. I interviewed three contractors and selected Dave based on what I perceived to be his integrity, candor, work ethic and customer focus. Our roof is large and complex and the shingles we chose were hard to install, but Dave and his crew exceeded our expectations in all aspects of the project. The majority of the contract was delivered at a fixed price and Dave maintained his initial quote even when he incurred unexpected additional costs. The contract contained a small amount of variable costs and Dave worked hard to keep those to a minimum as well. There were a small number of touch-ups needed along the way, but Dave handled them quickly and thoroughly. Dave made it clear that he was not happy with the job until we were completely satisfied, and he delivered on that promise. Not only was the project stress-free for us, but the finished look is fantastic. We continue to receive numerous compliments on both the appearance and the workmanship of our new roof. We give Dave and “Over-The-Top Roofing” a hearty two thumbs up!!” S.H., Brookfield “We called Over the Top Roofing last week about a section of flashing which had come off the roof of our two story house. We had also called three other companies to get an estimate, and Over the Top is the only one who returned the call promptly. They came out to look at the damage (the flashing was on the sidewalk). We were not aware that not only did they check the damaged area, they also repaired it and there was no charge to us. I am really amazed at the professionalism and service of this company. Roofing is such an important area for a homeowner, as we have experienced over the years with several houses and I can’t stress enough how good it is to have such a professional company. We will certainly know who to go to when we need a new roof! From the first call to the company, they were responsive and professional. We had called three other companies to get a comparison, and they were the only ones who were pro active. I came home a day or so later and noticed the flashing which had come off was no longer on the sidewalk–received a call that it had been put back up and there was no charge to us! I am so impressed with Rick and the people at Over the Top Roofing .” M.E., Brookfield “I received quotes from other contractors for almost twice the bid from Over the Top Roofing. Completed the work on time and exactly as specified. I have since recommended them to friends and clients who have thanked me for passing their name along.” T.C., Greendale “I contacted two roofers based on good reviews on Angie’s List and Rick Ihnen, President of Over the Top Roofing, was the first to respond. He explained my options in great detail and I was impressed with his competence and presentation. He sent me an estimate via email that afternoon which I signed and returned. The job was scheduled for Thursday of the following week and the crew arrived promptly at 8 am. All planting beds and shrubs around the house were protected with tarps prior to the tear off. As the work continued, it was obvious that each crew member was experienced and knew exactly what to do next. All the work was completed by 5:30 that afternoon and this included a very thorough cleanup down to the last nail. Rick stopped by the following Monday to make sure we were pleased with our new roofs and yes we were. It truly was over the top. I plan to have more work done by Over the Top in the near future.” E.O. , Mequon “Dave and Rick were great to work with. Between the two of them, they were quick to respond to any questions or needs we had. Their team did a great job and the roof looks great. We went with them because of their willingness to work with us and our price range. We were also very grateful they were able to put us in thier schedule quickly as we needed the work done sooner than later. We would definitely call them again.” T. D. , Pewaukee “We needed the nearly the entire roof replaced. Rick came out, called to discuss the work, and sent me an estimate. The entire roof was replaced in one day even though it we had a few inches of snow the previous day and it was extremely cold. Everything was cleaned up as promised. No disruptions, no problems, no complaints, no headaches.” L. P. , Middleton “After I heard about Over the Top Roofing on WISN I sent them an E-mail asking for a quote. The quote was in the middle of the other quotes I received but I was so impressed with the professionalism of David Mattheis of “Over the Top” that I went with their quote. They showed up on schedule for the tear-off and replacement and the whole crew was very courteous and respectful to my family. I was also very impressed with the Project Manager onsite who answered all my questions. After the job was completed in one day, the entire crew cleaned up every last piece of old shingles and nails that may have been on my grass and or landscaping. I am very happy with my roof and have recommended “Over the Top Roofing” to my family members.” G. L. , South Milwaukee “They were very good. They gave us an estimate and stuck to that estimate. We actually had them come back and do some other work in the attic. I appreciated that whatever they quoted, they stuck with. They had some very nice young men and they were very professional. We liked them.” M.M., Menomonee Falls “They got everything done in one day!! We were originally told it would take two days for it to be completed. WOW!!! We were so impressed. I would be proud to work with anyone of the crew… They are all kind and professional!!!! We will be asking them back again to do more work with the services the company offers.” M.P., Merton |
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